Customer Care Help Line

If you have any questions or need support with your INNOVO® product, please call us on 1800 800 045 FREE (9am – 5.30pm) and we’ll be happy to help. 

Our Customer Care lines are open as follows:
Monday - Friday: 8:30am - 5:30pm
Closed Weekends.

PLEASE NOTE: Our Customer Care team will not be available to take calls from 1:30pm on Thursday 26th April due to internal training requirements. Please leave a voicemail and we will return your call on Friday 27th April. 

Alternatively feel free to email us on or use our contact form


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